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Batesville, Arkansas

Ryan Sanders

Platform & full-stack engineer — data, AI, and the infrastructure that ships it.

Industrial engineer turned software & platform engineer. I build .NET services, run cloud-native infrastructure, and turn data into decisions — at Bad Boy Mowers by day and through Pinnacle Data Solutions on the side.

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Based in Batesville, Arkansas

01 / About

A quick introduction

I'm a software and platform engineer based in Arkansas with a background in industrial engineering and analytics. I started out building data tools and machine-learning models, and grew into owning the full stack — from .NET and CoreWCF services to the Docker Swarm, Cloudflare edge, and CI/CD pipelines that run them. Lately I've been deep in applied AI: building LLM-powered assistants, retrieval-augmented (RAG) pipelines, and agentic automation that put models to work on real operational problems. I care about systems that are reliable, observable, and genuinely useful to the people who depend on them. On the side I do contract software consulting for Pinnacle Data Solutions, building multi-tenant web apps and reporting platforms for clients.

02 / Experience

Where I've worked

  1. Bad Boy Mowers

    2020–Present

    Software / Platform Engineer · Batesville, AR

    • Lead applied-AI initiatives: built LLM-powered internal assistants and retrieval-augmented (RAG) services over company knowledge, plus agentic automation that drafts code, queries data, and triages production alerts — cutting routine engineering toil across the team.
    • Design, build, and operate enterprise .NET services: WCF/CoreWCF SOAP services and a Hangfire-based job-scheduling API (HangfireAPI).
    • Led the migration of Tableau Server from Windows to Linux Docker containers; operate 3-node high-availability clusters, embedded analytics, and Kerberos “Run As” extract auth.
    • Operate a Docker Swarm estate (nginx, private registry, Redis Sentinel) with Azure DevOps CI/CD; built a self-service internal app-hosting platform so teams can deploy their own apps.
    • Architected a Cloudflare edge strategy: multi-ISP SD-WAN failover, WAF, and load balancing.
    • Design and tune Microsoft SQL Server databases; instrument the estate with Datadog observability; support warehouse-management and parts systems.
    • (Earlier) Built Microsoft UWP line-of-business apps, rolled out Tableau Server company-wide, and automated reporting.

  2. Pinnacle Data Solutions

    2022–Present

    Software Consultant (Contract) · Remote

    • Build multi-tenant SaaS web apps with Next.js, Supabase/PostgreSQL (row-level security), and Vercel — including donation-management portals for nonprofit clients.
    • Built a client reporting portal (White River Holdings) that replaced legacy Tableau dashboards, with custom data pipelines (HubSpot / Stova / iLevel ETL).

  3. University of Arkansas

    2018–2019

    Graduate Research Assistant · Fayetteville, AR

    • Machine-learning research. Master's thesis built deep-learning models (TensorFlow, ensembles of LSTM recurrent networks) to predict opioid overdose from medical-claims data, reaching ~99% classification accuracy. Presented at IISE Annual and INFORMS conferences.

  4. The Hershey Company

    2016–2018

    Category Strategy & Insights Intern · Bentonville, AR

    • Advised Walmart and Sam's Club buyers to drive growth of a $2.5B business. Automated manual reporting tasks saving over $50,000/year; named “Remarkable Person of Q3 2017.”

  5. J.B. Hunt Transport Services

    Summer 2017

    Engineering Intern, Optimization · Lowell, AR

    • Built routing-heuristic applications in C#; designed and deployed a customer-facing GIS application used to drive sales of dedicated fleets (a $1.5B business).

03 / Skills

Tools of the trade

Languages

  • C#
  • Python
  • SQL
  • TypeScript / JavaScript
  • R

Cloud & Infrastructure

  • Docker & Docker Swarm
  • Cloudflare (Workers, WAF, Load Balancing)
  • nginx
  • Azure DevOps CI/CD
  • Redis Sentinel
  • private container registry
  • Linux

Data & BI

  • Tableau (Server / Desktop / Prep — administration at scale)
  • Microsoft SQL Server
  • Supabase / PostgreSQL
  • ETL pipeline design

AI / ML

  • LLMs & agents
  • Anthropic Claude API
  • RAG / vector search
  • prompt engineering
  • TensorFlow
  • Keras
  • scikit-learn
  • Pandas
  • NumPy
  • NLP
  • deep learning

Web & App

  • Next.js
  • React
  • Tailwind CSS
  • .NET
  • WCF / CoreWCF

Practices

  • Platform engineering
  • observability (Datadog)
  • multi-tenant SaaS
  • CI/CD
  • row-level-security data modeling

04 / Highlights

Selected work

01

Internal AI assistant & RAG platform

LLM-powered assistants with retrieval over company docs and data — turning scattered tribal knowledge into instant, grounded answers for the team.

02

Agentic dev & ops automation

Multi-agent workflows (Anthropic Claude) that draft and review code, run database migrations, and watch deployments — automating the repetitive parts of shipping.

03

Tableau on Linux, in containers

Migrated a Windows Tableau Server estate to Linux Docker containers with 3-node HA and Kerberos extract auth.

04

Self-service app-hosting platform

Internal platform + deploy agent letting teams ship their own apps onto Docker Swarm with CI/CD.

05

Cloudflare multi-ISP edge

SD-WAN + Cloudflare load balancing for automatic failover across three internet providers, with layered WAF/DDoS protection.

06

Multi-tenant donation portals

Next.js + Supabase SaaS with row-level security for nonprofit clients (Pinnacle Data Solutions).

07

Opioid-overdose prediction (MS thesis)

Deep-learning LSTM ensembles on medical-claims data, ~99% accuracy; presented at IISE and INFORMS.

05 / Education

Academic background

M.S., Industrial Engineering

University of Arkansas

Dec 2019 · GPA 3.88 · plus a Graduate Certificate in Statistics & Analytics.

B.S., Industrial Engineering

University of Arkansas

May 2018 · GPA 3.93 · summa cum laude, Alpha Pi Mu (IE honor society), minors in mathematics and business.